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Monday to Friday, 9:00 a.m. to 6:00 p.m. Easternsupport@landrolighting.com
Landro.

Ordering

How to order

  1. 01Add fixtures to your cart from any product page, or email orders@landrolighting.com with the SKUs and quantities.
  2. 02Checkout shows shipping, sales tax and the total before you pay. If you email instead, we reply within one business day with the same figures in writing.
  3. 03Nothing is charged until you have approved the total.
  4. 04Orders confirmed before 2:00 p.m. Eastern on a business day dispatch the same day, with a tracking number sent when the label is first scanned.

Prices and tax

  • All prices are in US dollars (USD).
  • Prices on the product pages are the prices we charge. Sales tax is calculated and shown before you pay.
  • Shipping is $9.95 flat, free over $149.00, or $24.95 expedited.
  • No subscription, no membership, no auto-renewal. Every order is a one-time purchase.

Payment

Card details are encrypted in your browser and transmitted over TLS to a PCI DSS Level 1 certified environment. This site’s servers never receive or store a full card number. Card payments support 3-D Secure, so your bank may ask you to confirm the payment.

Card statements from this store read LANDRO LIGHTING.

Payment security policy →

Returns, in short

  • 30-day returns from delivery. Uninstalled fixtures are refunded in full, with no restocking fee, and we pay return shipping.
  • Installed fixtures cannot be returned for change of mind, but carry the 3-year warranty against defect. Anything faulty on arrival is replaced or refunded.
  • Refunds are issued to the original payment method within 5 to 7 business days.
  • This is a one-time purchase. There is no subscription, no membership and no recurring charge.
  • Your statement will show LANDRO LIGHTING.
Full returns policy

Talking to a person

Email support@landrolighting.com. Monday to Friday, 9:00 a.m. to 6:00 p.m. Eastern. We answer email within one business day.